• thespa Journey

    Take a look at our helpful hints and tips for the perfect spa day.

Plan your day with us




 

 

 

How to Spa

At the club and Spa we want every guest's Spa journey to be relaxing, please respect other guests journey and have your phone on silent, and refrain from taking pictures in the pool area.
 
We provide robes and towels for a small charge, however, if you would like to bring your own feel free.
 
Whilst in the spa please wear suitable attire, during treatments your Therapist will always respect your modesty. Please feel free to ask for disposable underwear to use during your treatment times.
 
We do not tolerate any inappropriate behaviour towards our staff, members or guests. In these events, we reserve the right to refuse access to theclubandspa and all treatment areas.
 
To reschedule your appointments we require 48 hours notice.
 
To cancel we require 72 hours notice. Failure to do his will result in a 100% charge of your treatments or spa day.
 

Arrival Time

To ensure you receive your valuable treatment time and receive your full treatment benefits, please allow at least 20 minutes to check in prior to your appointment. Due to our strict booking system, in the event that you may turn up late for your treatment, we will only be able to offer the remaining treatment time, but may still charge the full price of the treatment.

 

Parking

Parking is available to all Spa Guests at a rate of £12 per hour. Please advise upon booking if you require a parking space.

 

Gift Vouchers

Our team will be delighted to assist you in purchasing the perfect gift. Spa gift vouchers can be purchased online.

 

Cancellation Policy

To cancel we require 72 hours notice. Failure to do his will result in a 100% charge of your treatments or spa day.

 

Advisory Medical Information

theclubandspa is a facility strictly for over 18's only. This is an adult facility, this also applies to use of thegym area. In order for us to advise you on the correct treatments, you must advise the reservationist of all pre and existing medical conditions at the time of booking. If you think you may be pregnant, are pregnant or are breast feeding, could you please let us know, as there are some treatments that are best avoided during these times. We advise the heat and hydrotherapy experiences are not be used by guests during pregnancy or under medical supervision of any kind.

 

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